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Knowledge Base

I've lost my password!

Because your login details are encrypted, Optuma staff do not know your password so are unable to tell you what it is.

To create a new password, click the Lost Password link on the website and enter your email address:



An email will be sent with a link - click the link and enter your new password.

NOTE: this will change the password for the software and the Optuma family of websites:

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